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Types of customer care

Customer care varies accordingly based on a companies’ philosophy and the clients requirements. The most common types of customer support are: • General Customer Care: General customer care specialists...

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Our last Events: The Autonomous Customer and Overseas Market Access &...

Our MD Pat Keogh recently attended two workshops in Cork. As part of our Learning and Development programme, our staff and management board are committed to welcome any new opportunity to improve our...

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How retailers can become customer-centric

Present day customers are interested in personalised experiences with customer service. They are looking for more ways to buy and more channels to contact customer support. Retailers must embrace an...

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